Yes! We offer nationwide delivery across Ireland. Orders are typically dispatched within 1–2 business days and delivered within 2–4 business days. You’ll receive an email or message when your order is on its way.

Standard delivery is available for a small fee. Free delivery is available on orders over €49 — this applies sitewide. We aim to keep delivery as affordable as possible for all customers across Co. Laois and Ireland.

Yes, in-store collection is available. Simply select the in-store pickup option at checkout and we’ll have your order ready for collection at our Portlaoise store. We’ll notify you when it’s ready to collect.

For prescription medications, please submit your details via our Prescription Refill Form and arrange collection or speak with our pharmacists directly. Due to regulations, certain prescription items require verification before dispensing. Call us on 057 866 1999 for more information.

Use our online Prescription Refill Form. Fill in your details and medication information, and we’ll send the request directly to our pharmacists via WhatsApp. We’ll confirm availability and have your prescription ready for collection or delivery.

Yes, we accept GMS (General Medical Services) and Drugs Payment Scheme (DPS) prescriptions. Please bring your medical card or DPS card with your prescription when collecting in-store, or include your details in the online prescription form.

Yes — you can nominate Laois Pharmacy as your preferred pharmacy for repeat prescriptions. Contact us on 057 866 1999 or pop in-store and our team will arrange the transfer. It’s a simple process and our pharmacists are happy to assist.

Most standard prescriptions are filled within 15–30 minutes. If you submit a prescription refill request online in advance, we can have it ready for collection before you arrive. For complex or compounded medications, it may take longer — we’ll always let you know.

We accept returns on most unopened, non-prescription products within 14 days of purchase, in original packaging and condition. We cannot accept returns on:

• Prescription medications
• Opened or used products
• Hygiene items (e.g. ear care, personal care)

Contact us first by calling 057 866 1999 or messaging us on WhatsApp with your order details. We’ll guide you through the return process. You can return items by post or in-store at our Portlaoise location.

We’re sorry to hear that! Please contact us immediately on 057 866 1999 or via WhatsApp with your order number and a photo of the item. We’ll arrange a replacement or full refund right away — your satisfaction is our priority.

Once your return is received and inspected, refunds are typically processed within 3–5 business days. The time it takes to appear in your account depends on your bank or payment provider. We’ll keep you updated throughout the process.

We are based at 1 Dunamaise House, Portlaoise, Co. Laois. We serve customers across Portlaoise, Mountmellick, Portarlington, Stradbally, Abbeyleix, and the wider Co. Laois area. Our online shop delivers nationwide across Ireland.

Our opening hours are:

• Monday – Friday: 9:00am – 6:00pm
• Saturday: 9:30am – 6:00pm
• Sunday: Closed

Hours may vary on bank holidays — call us on 057 866 1999 to confirm.

Yes — our qualified pharmacists are available in-store during all opening hours to provide advice on medications, minor ailments, and health queries. No appointment needed for a quick consultation. For prescription queries, please call ahead on 057 866 1999.

Absolutely. All products sold by Laois Pharmacy are 100% genuine and sourced directly from authorised Irish and EU distributors. As a registered pharmacy in Ireland, we are regulated by the Pharmaceutical Society of Ireland (PSI) and adhere to the highest standards of product quality and patient safety.