Over-the-counter medicines from a real Irish pharmacy. Every order is checked by one of our pharmacists before it leaves Portlaoise, and anything that needs a few quick questions first will ask you at the basket. Not sure what you need? Message us on WhatsApp and we will point you to the right shelf.

How to choose the right medicine

Most everyday problems have two or three good options and a few that are not worth your money. Here is how our pharmacists think about the common ones.

Pain and fever

Paracetamol is the first choice for most aches, fever and headaches, and it suits most people. Ibuprofen works better where there is swelling, for example a sprain, period pain or a sore throat, but it is not suitable if you have stomach ulcers, kidney problems or are on blood thinners. Taking both together is fine for adults if a single one is not enough. Keep to the pack directions and count every paracetamol-containing product, including cold and flu sachets. Our paracetamol and ibuprofen guide explains the doses.

Coughs, colds and flu

Match the product to the symptom rather than buying an all-in-one. A dry, tickly cough needs a soothing or suppressant bottle, a chesty cough needs an expectorant, and a blocked nose responds well to a saline or decongestant spray. Cold and flu sachets are useful when you have several symptoms at once, but they already contain paracetamol. Read which cough and cold medicine works for what before you buy.

Allergies and hay fever

A once-daily non-drowsy antihistamine such as cetirizine, loratadine or fexofenadine handles most hay fever and pet allergies. If your nose is the main problem, a steroid nasal spray used every day during the season works better than tablets alone. Chlorphenamine (Piriton) is older and causes drowsiness, so keep it for night-time itch or hives.

Digestion

Heartburn after meals suits an antacid or alginate such as Gaviscon. Heartburn most days needs a two-week course of an acid reducer such as esomeprazole, and a chat with us if it keeps coming back. For constipation, a bulk fibre such as Fybogel is gentlest, with a stimulant such as Senokot or Dulcolax for short-term use only.

Skin

Fungal problems (athlete's foot, thrush, ringworm) need an antifungal such as clotrimazole or miconazole, used for the full course even after it looks better. Itchy insect bites and mild eczema flares respond to a short burst of 1% hydrocortisone. Spots and acne respond to benzoyl peroxide, started on alternate days to avoid irritation.

When to see a GP instead: a fever over 39°C that lasts more than three days, chest pain or breathlessness, a cough lasting over three weeks, blood in your stool or urine, symptoms in a baby under six months, or any problem that is not improving after a week of treatment.

Why some products ask you questions at the basket

Pharmacy-only medicines, for example decongestant tablets, codeine-free strong painkillers and some creams, can only be sold after a pharmacist has checked they are suitable. The short questionnaire takes about a minute and one of our team reviews every answer. It is the same conversation you would have at our counter, just online.

Handy to know: we are open Monday to Friday 9am to 6pm and Saturday 9.30am to 6pm, and the pharmacist is a WhatsApp message away during those hours if you are unsure which product to pick.

Common questions about medicines and treatments

Can I buy medicines online in Ireland?

Yes, from a pharmacy registered with the Pharmaceutical Society of Ireland. Laois Pharmacy is on the PSI Internet Supply List, so we can legally sell non-prescription medicines online, with a pharmacist checking every order. Prescription medicines cannot be sold online by anyone.

Why does the site ask me questions before I can buy some products?

Those are pharmacy-only medicines. A pharmacist must confirm they are suitable for you, so a short questionnaire replaces the chat you would have at the counter. Answer honestly and one of our team reviews it before dispatch.

How quickly will my medicines arrive?

Orders are packed in our Portlaoise pharmacy, usually within one working day, and sent with tracking anywhere in the Republic of Ireland. Delivery is €6 per order; allow 2 to 5 working days.

Can I take paracetamol and ibuprofen together?

Most adults can, and alternating or combining them is a sensible way to manage pain or fever that one alone does not control. Keep to the maximum doses on each pack, and check with us first if you have stomach, kidney or heart problems or take other medicines.

What if I am not sure which medicine I need?

Message us on WhatsApp at 085 840 7548 or call 057 866 1999 during opening hours. Tell us the symptoms, who it is for and any other medicines they take, and we will recommend the right product or tell you if you need a GP.

Written and reviewed by the pharmacist team at Laois Pharmacy, Portlaoise. General information only, not a substitute for advice about your own health. Ask us in store or on WhatsApp.